Returns Policy

Seasonal Trends Limited Returns Policy

Seasonal Trends Limited ("we", "us" or "our" for short) want you our customers to purchase your item with complete confidence. We have made every effort to ensure the items listed on our website are described accurately. If you require further information please do not hesitate to contact us via mail@seasonaltrends.co.uk or via telephone on Contactcall 0844 736 5908.

Your 7 Working Day Cooling Off Period

In addition to your consumer rights and in accordance with EU and UK law you as a consumer are entitled to a 7 working day cooling off period in which you may cancel your order with us. If after you have purchased your item you wish to cancel your order simply contact us within 7 working days from the order date. You can also cancel your order using our tracking facility.

Returning Goods to Us

Our returns policy provides you with a 30-day returns guarantee allowing you to return your item in the event that you are unhappy with your purchase.

Should you need to return your goods please follow the procedure below:

1. Please notify us in writing by email (returns@seasonaltrends.co.uk) or by post prior to returning goods
2. Please ensure the item is in its original condition
3. The item must be returned within 30 days of the date you received the item
4. The item must be suitably packaged prior to being shipped
5. For your record you may choose to ship the item using recorded delivery
   

For more information on buying goods online please visit BERR:

Please return you item to the following address:

Returns
Seasonal Trends Limited
121 Plomer Avenue
HODDESDON
Hertfordshire
EN11 9FP
United Kingdom